I've forgotten my password and/or my username. What should I do?

by Fiona@WCC, 25 Feb 2019

Irritating, isn't it! We've tried to make this process as simple as possible:

Step 1: Click the "login" link on the top right of the screen.

Step 2: Click the "forgotten password" link under the "sign in" button.

Step 3: Type in your email address and click enter. You will then receive an email from us with your Username and a link back to the site. Click on that link to reset your password.

Step 4: Sign in with your old username and new password.

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