I signed up but didn't receive the activation email. What should I do?

by Fiona@WCC, 9 months ago

There are a few reasons this might have happened:

  • The email may have gone into your "spam email" folder. Check there first!
  • Your email service provider may have a very strong firewall that is blocking the activation email. This happens occasionally. Contact your service provider.
  • You may have typed your email address incorrectly - it's very easy to inadvertently use a comma instead of a full-stop if you’re in a rush. An accidental full stop or underscore can make all the difference!